Product Variations
For the past 3 years, Shieldware, Inc. has been using the Cleverbridge platform to manage its product information. This has created certain challenges for their sales team, who frequently need to rely on Salesforce for product information and don't have time to cross-check this information with the data in the platform. To save time and ensure that the sales team always has accurate product and pricing information, Shieldware decides to invest development efforts into integrating their Salesforce account with the Cleverbridge GraphQL API. This integration allows the Shieldware e-commerce manager to manage all of Shieldware's products from within Salesforce itself, without having to open the Commerce Assistant. Since Salesforce is now the single source of truth of Shieldware's product information, it also ensures that they always have access to the most up-to-date information about their products.
You can use the GraphQL API to manage your product variations in the following ways:
View Information for one of your Product Variations
View a Text Element
To get the data stored in the Cleverbridge platform for a text element, use the textElement query object. You must provide the id of the text element and specify the fields you would like to return.
Example Request
query {
textElement(id: 1808) {
baseLanguage {
isoCode
name
}
id
name
texts {
language {
isoCode
name
}
value
}
}
}
The API call returns the textElement object with the requested fields. You can use this information to update your internal systems.
Example Response
{
"data": {
"textElement": {
"baseLanguage": {
"isoCode": "en",
"name": "English"
},
"id": 1808,
"name": "Version",
"texts": [
{
"language": {
"isoCode": "en",
"name": "English"
},
"value": "Version"
},
{
"language": {
"isoCode": "de",
"name": "German"
},
"value": "Version"
},
{
"language": {
"isoCode": "ru",
"name": "Russian"
},
"value": "Версия"
},
{
"language": {
"isoCode": "ja",
"name": "Japanese"
},
"value": "バージョン"
}
]
}
}
}
View a Product Characteristic
To get the data stored in the Cleverbridge platform for a product characteristic, use the productCharacteristic query object. You must provide the id of the product characteristic and specify the fields you would like to return.
Example Request
query {
productCharacteristic(id: 1182) {
name
controlType {
id
name
}
headerTextElement {
id
name
baseLanguage {
isoCode
name
}
texts {
language {
isoCode
name
}
value
}
}
options {
name
runningNumber
textElement {
id
name
}
productCharacteristic {
id
name
}
}
}
}
The API call returns the productCharacteristic object with the requested fields. You can use this information to update your internal systems.
Example Response
{
"data": {
"productCharacteristic": {
"name": "Internet Security",
"controlType": {
"id": "RADIO_GROUP",
"name": "Radio Group"
},
"headerTextElement": {
"id": 1807,
"name": "Basic",
"baseLanguage": {
"isoCode": "en",
"name": "English"
},
"texts": [
{
"language": {
"isoCode": "de",
"name": "German"
},
"value": "Basic"
},
{
"language": {
"isoCode": "en",
"name": "English"
},
"value": "Basic"
},
{
"language": {
"isoCode": "ru",
"name": "Russian"
},
"value": "Базовая "
},
{
"language": {
"isoCode": "ja",
"name": "Japanese"
},
"value": "基本"
}
]
},
"options": [
{
"name": "two",
"runningNumber": 2,
"textElement": {
"id": 1809,
"name": "Basic Extended"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "three",
"runningNumber": 3,
"textElement": {
"id": 1810,
"name": "Professional"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "one",
"runningNumber": 1,
"textElement": {
"id": 1807,
"name": "Basic"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "four",
"runningNumber": 4,
"textElement": {
"id": 1808,
"name": "Version"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
}
]
}
}
}
View a Product Selection
To get the data stored in the Cleverbridge platform for a product selection, use the productSelection query object. You must provide the id of the product selection and specify the fields you would like to return.
Example Request
query {
productSelection(id: 3038) {
id
name
position {
id
name
}
useProductNames
items {
position
productCharacteristicOption {
runningNumber
name
productCharacteristic {
id
name
}
}
productSelection {
id
name
}
product {
id
names {
language {
isoCode
}
value
}
}
textElement {
id
name
}
}
displayNames {
language {
isoCode
}
value
}
additionalNameInformation {
language {
isoCode
}
value
}
seoUrl
mediumProductImages {
clientWebbinary {
id
name
path
size
bytes
}
language {
isoCode
}
}
shortDescriptions {
language {
isoCode
}
value
}
}
}
The API call returns the productSelection object with the requested fields. You can use this information to update your internal systems.
Example Response
{
"data": {
"productSelection": {
"id": 3038,
"name": "Version in Cart",
"position": {
"id": "SEPARATE_COLUMN",
"name": "Separate column"
},
"useProductNames": false,
"items": [
{
"position": 1,
"productCharacteristicOption": {
"runningNumber": 1,
"name": "Basic",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
},
"productSelection": {
"id": 3038,
"name": "Version in Cart"
},
"product": {
"id": 97770,
"names": [
{
"language": {
"isoCode": "de"
},
"value": "Internet Security Basic"
},
{
"language": {
"isoCode": "en"
},
"value": "Internet Security Basic"
}
]
},
"textElement": null
},
{
"position": 2,
"productCharacteristicOption": {
"runningNumber": 2,
"name": "Basic Extended",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
},
"productSelection": {
"id": 3038,
"name": "Version in Cart"
},
"product": {
"id": 97771,
"names": [
{
"language": {
"isoCode": "en"
},
"value": "Internet Security Basic Extended"
},
{
"language": {
"isoCode": "de"
},
"value": "Internet Security Basic Extended"
}
]
},
"textElement": null
},
{
"position": 3,
"productCharacteristicOption": {
"runningNumber": 3,
"name": "Professional",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
},
"productSelection": {
"id": 3038,
"name": "Version in Cart"
},
"product": {
"id": 97772,
"names": [
{
"language": {
"isoCode": "en"
},
"value": "Internet Security Professional"
},
{
"language": {
"isoCode": "de"
},
"value": "Internet Security Professional"
}
]
},
"textElement": null
},
{
"position": 4,
"productCharacteristicOption": {
"runningNumber": 4,
"name": "Enterprise",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
},
"productSelection": {
"id": 3038,
"name": "Version in Cart"
},
"product": {
"id": 97773,
"names": [
{
"language": {
"isoCode": "de"
},
"value": "Internet Security Enterprise"
},
{
"language": {
"isoCode": "en"
},
"value": "Internet Security Enterprise"
}
]
},
"textElement": null
}
],
"displayNames": [
{
"language": {
"isoCode": "en"
},
"value": "Product Selection Display Name"
}
],
"additionalNameInformation": [
{
"language": {
"isoCode": "en"
},
"value": "Product Selection Additional Name Information"
}
],
"seoUrl": null,
"mediumProductImages": [
{
"clientWebbinary": {
"id": 58430,
"name": "GenericBoxshotBlueMedium.png",
"path": "/mycontent/864/GenericBoxshotBlueMedium.png",
"size": "100 x 130",
"bytes": 12710
},
"language": {
"isoCode": "en"
}
}
],
"shortDescriptions": [
{
"language": {
"isoCode": "en"
},
"value": "Product Selection short description"
}
]
}
}
}
Create a Product Variation
Shieldware, Inc. sells anti-virus software for personal and professional use. They sell their product Internet Security in four different versions:
- Basic
- Basic Extended
- Professional
- Enterprise
Shieldware wants to set up a product variation so that customers can select one of the four software versions.
Create a Text Element
The Version product characteristic has the following individual text elements:
- Version (displays as a header above the options)
- Basic (displays as an option that customers select)
- Basic Extended (displays as an option that customers select)
- Professional (displays as an option that customers select)
- Enterprise (displays as an option that customers select)
To create a new text element, use the createTextElement mutation object. To successfully make this call, you must provide all fields of the object.
Example Request
mutation {
createTextElement(
input: {
clientId: 864
baseLanguageId: EN
name: "Version"
texts: [{ value: "Version", languageId: EN }]
}
) {
createdTextElement {
id
}
}
}
The API call returns the createTextElement object with the requested fields.
Example Response
{
"data": {
"createTextElement": {
"createdTextElement": {
"id": 1808
}
}
}
}
Create a Product Characteristic
The product variation is for different versions of a product. A product characteristic is set up for Version, with the following four options:
- Basic
- Basic extended
- Professional
- Enterprise
To create a new product characteristic, use the createProductCharacteristic mutation object. To successfully make this call, you must provide information for all fields of the object, except for headerTextElementId and options.
Example Request
mutation {
createProductCharacteristic(
input: {
name: "Internet Security"
clientId: 864
controlType: RADIO_GROUP
headerTextElementId: 1808
options: [
{ name: "Basic", textElementId: 1807 }
{ name: "Basic Extended", textElementId: 1809 }
{ name: "Professional", textElementId: 1810 }
{ name: "Enterprise", textElementId: 1811 }
]
}
) {
createdProductCharacteristic {
id
}
}
}
The API call returns the createProductCharacteristic object with the requested fields.
Example Response
{
"data": {
"createProductCharacteristic": {
"createdProductCharacteristic": {
"id": 1714
}
}
}
}
Create a Product Selection
The product Internet Security is assigned to the Version product characteristic. Whenever Internet Security is added to the cart, the Version product characteristic displays with the four product options.
To create a new product selection, use the createProductSelection mutation object. To successfully make this call, certain fields are required, including clientId, name, and position.
Example Request
mutation {
createProductSelection(
input: {
clientId: 864
name: "Version in Cart"
position: SEPARATE_COLUMN
useProductNames: false
items: [
{
productCharacteristicOptionId: 3962
productId: 97770
textElementId: 1807
}
{
productCharacteristicOptionId: 3961
productId: 9771
textElementId: 1809
}
{
productCharacteristicOptionId: 3960
productId: 97772
textElementId: 1810
}
{
productCharacteristicOptionId: 3959
productId: 97773
textElementId: 1811
}
]
displayNames: [
{ value: "Product Selection Display Name", languageId: EN }
]
additionalNameInformation: [
{
value: "Product Selection Additional Name Information"
languageId: EN
}
]
seoUrl: "antivirus-security-removecookie"
mediumProductImages: [{ referencedId: 58430, languageId: EN }]
shortDescriptions: [
{ value: "Product Selection short description", languageId: EN }
]
}
) {
createdProductSelection {
id
}
}
}
The API call returns the createProductSelection object with the requested fields.
Example Response
{
"data": {
"createProductSelection": {
"createdProductSelection": {
"id": 3038
}
}
}
}
Delete a Product Variation
Delete a Text Element
You can use the GraphQL API to delete a text element from the Cleverbridge platform. To do so, use the deleteTextElement mutation object. You must specify the id of the text element you would like to delete.
Example Request
mutation {
deleteTextElement(id: 1808) {
deletedTextElementId
}
}
The API call returns the deleteTextElement object with the requested fields.
Example Response
{
"data": {
"deleteTextElement": {
"deletedTextElementId": 1808
}
}
}
Delete a Product Characteristic
You can use the GraphQL API to delete a product characteristic from the Cleverbridge platform. To do so, use the deleteProductCharacteristic mutation object. You must specify the id of the product characteristic you would like to delete.
Example Request
mutation {
deleteProductCharacteristic(id: 1714) {
deletedProductCharacteristicId
}
}
The API call returns the deleteProductCharacteristic object with the requested fields.
Example Response
{
"data": {
"deleteProductCharacteristic": {
"deletedProductCharacteristicId": 1714
}
}
}
Delete a Product Selection
You can use the GraphQL API to delete a product selection from the Cleverbridge platform. To do so, use the deleteProductSelection mutation object. You must specify the id of the product selection you would like to delete.
Example Request
mutation {
deleteProductSelection(id: 3038) {
deletedProductSelectionId
}
}
The API call returns the deleteProductSelection object with the requested fields.
Example Response
{
"data": {
"deleteProductSelection": {
"deletedProductSelectionId": 3038
}
}
}
Update a Product Variation
Update a Text Element
To update a text element, use the updateTextElement mutation. You must provide the id of the text element you would like to update and specify the fields you would like to change. The following is an example of an updateTextElement mutation that changes the name and value of the text element from Basic to Standard.
Example Request
mutation {
updateTextElement(
input: {
id: 1807
name: "Standard"
baseLanguageId: EN
texts: [{ value: "Standard", languageId: EN }]
}
) {
updatedTextElement {
id
name
texts {
language {
isoCode
name
}
value
}
}
}
}
The API call returns the updateTextElement object with the requested fields.
Example Response
{
"data": {
"updateTextElement": {
"updatedTextElement": {
"id": 1807,
"name": "Standard",
"texts": [
{
"language": {
"isoCode": "en",
"name": "English"
},
"value": "Standard"
}
]
}
}
}
}
Update a Product Characteristic
To update a product characteristic, use the updateProductCharacteristic mutation. You must provide the id of the product characteristic you would like to update and specify the fields you would like to change. The following is an example of an updateProductCharacteristic mutation that changes the name of an option from Basic to Standard.
Example Request
mutation {
updateProductCharacteristic(
input: {
id: 1714
name: "Internet Security"
options: [
{ name: "Standard", textElementId: 1807 }
{ name: "Basic Extended", textElementId: 1809 }
{ name: "Professional", textElementId: 1810 }
{ name: "Enterprise", textElementId: 1811 }
]
}
) {
updatedProductCharacteristic {
id
name
options {
name
runningNumber
textElement {
id
name
}
productCharacteristic {
id
name
}
}
}
}
}
The API call returns the updateProductCharacteristic object with the requested fields.
Example Response
{
"data": {
"updateProductCharacteristic": {
"updatedProductCharacteristic": {
"id": 1714,
"name": "Internet Security",
"options": [
{
"name": "Standard",
"runningNumber": 1,
"textElement": {
"id": 1807,
"name": "Basic"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "Basic Extended",
"runningNumber": 2,
"textElement": {
"id": 1809,
"name": "Basic Extended"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "Professional",
"runningNumber": 3,
"textElement": {
"id": 1810,
"name": "Professional"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
},
{
"name": "Enterprise",
"runningNumber": 4,
"textElement": {
"id": 1811,
"name": "Enterprise"
},
"productCharacteristic": {
"id": 1714,
"name": "Internet Security"
}
}
]
}
}
}
}
Update a Product Selection
To update a product selection, use the updateProductSelection mutation. You must provide the id of the product selection you would like to update and specify the fields you would like to change. The following is an example of an updateTextElement mutation that adds an item to the product selection.
Example Request
mutation {
updateProductSelection(
input: {
id: 3038
name: "Version in Cart"
items: [
{
productCharacteristicOptionId: 3962
productId: 97770
textElementId: 1807
}
{
productCharacteristicOptionId: 3961
productId: 97771
textElementId: 1809
}
{
productCharacteristicOptionId: 3960
productId: 97772
textElementId: 1810
}
{
productCharacteristicOptionId: 3959
productId: 97773
textElementId: 1811
}
{
productCharacteristicOptionId: 3963
productId: 97774
textElementId: 1812
}
]
}
) {
updatedProductSelection {
id
name
items {
productCharacteristicOption {
runningNumber
name
productCharacteristic {
id
name
}
}
}
}
}
}
The API call returns the updateProductSelection object with the requested fields.
Example Response
{
"data": {
"updateProductSelection": {
"updatedProductSelection": {
"id": 3038,
"name": "Version in Cart",
"items": [
{
"productCharacteristicOption": {
"runningNumber": 1,
"name": "Basic",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
}
},
{
"productCharacteristicOption": {
"runningNumber": 2,
"name": "Basic Extended",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
}
},
{
"productCharacteristicOption": {
"runningNumber": 3,
"name": "Professional",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
}
},
{
"productCharacteristicOption": {
"runningNumber": 4,
"name": "Enterprise",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
}
},
{
"productCharacteristicOption": {
"runningNumber": 5,
"name": "Professional Plus",
"productCharacteristic": {
"id": 1182,
"name": "Version in Cart"
}
}
}
]
}
}
}
}
Updated about 1 year ago