Discussions

Hi and hope you can help me sort this out! When our customer is trying to increase the number of licenses for an active subscription there’s a "Previous alignment is still pending, no further alignments possible" error. We’ve tried the ‘increase subscription item quantity’ and ‘update subscription item’ APIs but keep getting the message ☹ Has anyone dealt with something similar? What can we do to resolve this?

Hi all! We are looking to use GraphQL API in the future. Could you provide us with more information about it and what it can be used for? Will it work for the product management? And also, I googled there’s lots of reference to how convenient GraphQL is, but does it offer any real performance increase?

Hi everyone! Does anyone know if there is any API to pull the final order details from the clearing report directly into our internal system?. We want to use the data for internal reports.

we know about ACT and DEA but are not sure of the 3 letter codes for Hold and Grace- are there any more?

Hello, I have a page with a button linking to a purchase page, showing the customer price. I am using the cart/generatecartpreview API to populate prices from Commerce Assistant (CA) onto my website. This gives me a gross price of 1875 DKK, but when I go to the checkout, the price in euros says 270, which is around 2025 DKK. How do I get the correct price?

Hi, How do get the url to update the payment details of a particular subscription id? This is format of the url that I want. <https://checkout.yourcompany.com/123/s/><subscriptionid>?s=<starttime>&e=<endtime>&c=<checksum>&

Hi, We are working on a website where customers can manage their Cleverbridge subscriptions. We would like to provide customers with direct links to their invoices (expiring links for security purposes). How can we get the invoice ID from the PaidOrderNotification XML or any other source for both test orders and real purchases? Thank you in advance for your reply!

Hello, I have a question regarding the API. Which endpoint should we use to automatically send a login link to the user in an email? I checked the API documentation but couldn't find this information. Can someone help clarify? Thank you!

Why is this on my PayPal account. I don’t recognize you company.