Update Subscription to Reflect Product Renaming or Rebranding
Overview
This guide shows you how to implement the Get Subscriptions for Customer and the Update Subscription Item endpoints to update a subscription to reflect product renaming or rebranding.
Use case
As part of a product refresh initiative, Cloudify wants to update the names displayed on existing subscription items without changing pricing, billing intervals, or subscription terms.
To implement this update:
- Call the Get Subscriptions for Customer endpoint to obtain information for each running subscription, including subscription ID, running numbers, and product ID.
- Call the Update Subscription Item endpoint to update the product name.
Result
The Cleverbridge platform updates the product name and product name extension for the specified subscription item. The subscription remains active, and its pricing, quantity, billing interval, and renewal settings are unchanged.
Implement the API endpoints
Before you start
Make sure that:
- The subscription has the status
Active. - The subscription item that you want to update exists in the subscription.
- You know the new values for the product name and/or product name extension.
- The change only affects the information displayed for the subscription item. The product ID, pricing, quantity, billing interval, and renewal settings remain unchanged.
- You retrieve the current subscription details before making updates so that you can identify the correct subscription item and running number.
Step 1: Retrieve active subscriptions
In the first call, use the Get Subscriptions for Customer endpoint to retrieve all active subscriptions.
Parameters
NoteIf your company is able to securely identify a customer prior to an order, then you can pass your own unique customer identifier to Cleverbridge, and Cleverbridge will store it as
CustomerReferenceIdfor your subsequent use in qualifying certain API endpoint calls
| Parameter | Type | Required | Example | Notes |
|---|---|---|---|---|
| customerEmail | str | Yes | [email protected] | Email address of the customer. |
| customerId | str | No | 157799179 | Cleverbridge's unique ID for a customer. |
| customerReferenceId | str | No | ErYmqLvw9T | Your unique ID for the customer. This value is submitted by you when the customer initially purchases the subscription and is stored by Cleverbridge. |
| subscriptionstatus | str | No | Active | If it is blank, then information on all subscriptions for the specified customer will be returned. |
| UpdateAction | str | No | upgrade | The value set does not affect transaction processing. See the note below. |
Subscription Item Status Parameters
# ID Status 1 ACT Active 2 DEA Deactivated 3 FIN Finished 4 HBC Handled by client 5 REM Removed 6 WAT Awaiting reinstate
Request
curl --location 'https://rest.cleverbridge.com/subscription/getsubscriptionsforcustomer?customerEmail=test%40cleverbridge.com&subscriptionstatus=Active&isCurrent=true'
--header 'Accept: application/json'
--header 'Authorization: Basic YOUR_BASE64_ENCODED_CREDENTIALS' import http.client
conn = http.client.HTTPSConnection("rest.cleverbridge.com")
payload = ''
headers = {
'Accept': 'application/json',
'Authorization': 'Basic YOUR_BASE64_ENCODED_CREDENTIALS'
}
conn.request("GET", "/subscription/[email protected]&subscriptionstatus=Active&isCurrent=true", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))var https = require('follow-redirects').https;
var fs = require('fs');
var options = {
'method': 'GET',
'hostname': 'rest.cleverbridge.com',
'path': '/subscription/[email protected]&subscriptionstatus=Active&isCurrent=true',
'headers': {
'Accept': 'application/json',
'Authorization': 'Basic YOUR_BASE64_ENCODED_CREDENTIALS'
},
'maxRedirects': 20
};
var req = https.request(options, function (res) {
var chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function (chunk) {
var body = Buffer.concat(chunks);
console.log(body.toString());
});
res.on("error", function (error) {
console.error(error);
});
});
req.end();Unirest.setTimeouts(0, 0);
HttpResponse<String> response = Unirest.get("https://rest.cleverbridge.com/subscription/getsubscriptionsforcustomer?customerEmail=test%40cleverbridge.com&subscriptionstatus=Active&isCurrent=true")
.header("Accept", "application/json")
.header("Authorization", "Basic YOUR_BASE64_ENCODED_CREDENTIALS")
.asString();
Response
{
"Subscriptions": [
{
"CustomerCurrencyId": "EUR",
"CustomerId": 157035012,
"CustomerReferenceId": "QzFGr7bIISqb7FdWPstVGGaALoxHpWxGMKemZ7ak",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 67152725,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 3,
"NextBillingCurrencyId": "EUR",
"NextBillingCustomerGrossPrice": 0.04,
"NextBillingCustomerNetPrice": 0.03,
"NextBillingCustomerVatPrice": 0.01,
"NextRenewalCustomerGrossPrice": 0.04,
"NextRenewalCustomerNetPrice": 0.03,
"NextRenewalCustomerVatPrice": 0.01,
"ProductId": 291448,
"ProductName": "Livesplash Streaming ",
"ProductNameExtension": "",
"PromotionId": null,
"Quantity": 5,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-01-15T15:00:37.504336",
"Status": 1,
"SubscriptionId": 67152725,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 528406183,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
},
{
"PurchaseId": 531626185,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 1,
"BillingIntervalNo": 0
},
{
"PurchaseId": 534825774,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 2,
"BillingIntervalNo": 0
},
{
"PurchaseId": 537947859,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 3,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-01-15T15:00:37.504336"
}
],
"LastIntervalNo": 3,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "EUR",
"NextBillingCustomerGrossPrice": 0.04,
"NextBillingCustomerNetPrice": 0.03,
"NextBillingCustomerVatPrice": 0.01,
"NextRenewalCustomerGrossPrice": 0.04,
"NextRenewalCustomerNetPrice": 0.03,
"NextRenewalCustomerVatPrice": 0.01,
"NextBillingDate": "2026-05-15T15:36:58.77767",
"NextRenewalDate": "2026-05-15T15:36:58.77767",
"NextBillingDateReminder": "2026-05-13T15:36:58.77767Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-01-15T15:00:37.504336",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s67152725-OqfIhCRSL8zorS7q"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 157799179,
"CustomerReferenceId": "siyE3zpWIGOeyYr3xBVA1TczGu2WXAIKmvnugCxJ",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 67645948,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 2,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 9.99,
"NextBillingCustomerNetPrice": 8.39,
"NextBillingCustomerVatPrice": 1.6,
"NextRenewalCustomerGrossPrice": 9.99,
"NextRenewalCustomerNetPrice": 8.39,
"NextRenewalCustomerVatPrice": 1.6,
"ProductId": 294597,
"ProductName": "Cloudify Iron",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 1,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-02-17T16:20:53.343646",
"Status": 1,
"SubscriptionId": 67645948,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 532080643,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
},
{
"PurchaseId": 535025845,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 1,
"BillingIntervalNo": 0
},
{
"PurchaseId": 538170242,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 2,
"BillingIntervalNo": 0
}
],
"Version": 6,
"VersionActiveDate": null
}
],
"LastIntervalNo": 2,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 9.99,
"NextBillingCustomerNetPrice": 8.39,
"NextBillingCustomerVatPrice": 1.6,
"NextRenewalCustomerGrossPrice": 9.99,
"NextRenewalCustomerNetPrice": 8.39,
"NextRenewalCustomerVatPrice": 1.6,
"NextBillingDate": "2026-05-17T16:50:58.428627",
"NextRenewalDate": "2026-05-17T16:50:58.428627",
"NextBillingDateReminder": "2026-05-15T16:50:58.428627Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-02-17T16:20:53.343646",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s67645948-ePWRGr8DS0ra37Z9"
},
{
"CustomerCurrencyId": "EUR",
"CustomerId": 157127599,
"CustomerReferenceId": "j2eycBdmhSsfpIRjenVvwIXQGeLz7hyAeArTWaYd",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 67203942,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 2,
"NextBillingCurrencyId": "EUR",
"NextBillingCustomerGrossPrice": 82.18,
"NextBillingCustomerNetPrice": 69.06,
"NextBillingCustomerVatPrice": 13.12,
"NextRenewalCustomerGrossPrice": 91.2,
"NextRenewalCustomerNetPrice": 76.64,
"NextRenewalCustomerVatPrice": 14.56,
"ProductId": 292122,
"ProductName": "Cloudify Gold",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 1,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-01-19T09:42:55.802823",
"Status": 1,
"SubscriptionId": 67203942,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 528824037,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
},
{
"PurchaseId": 532038538,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 1,
"BillingIntervalNo": 0
},
{
"PurchaseId": 537791164,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 2,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-01-19T09:42:55.802823"
}
],
"LastIntervalNo": 2,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "EUR",
"NextBillingCustomerGrossPrice": 82.18,
"NextBillingCustomerNetPrice": 69.06,
"NextBillingCustomerVatPrice": 13.12,
"NextRenewalCustomerGrossPrice": 91.2,
"NextRenewalCustomerNetPrice": 76.64,
"NextRenewalCustomerVatPrice": 14.56,
"NextBillingDate": "2026-05-13T23:34:58.447701",
"NextRenewalDate": "2026-05-13T23:34:58.447701",
"NextBillingDateReminder": "2026-05-11T23:34:58.447701Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-01-19T09:42:55.802823",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s67203942-qs4gG3AcTggp4itG"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 159450239,
"CustomerReferenceId": "lHEUquTlDuJg0LPK1O7JTas1HNzKx81kVaj0lZeq",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 68732954,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 9.99,
"NextBillingCustomerNetPrice": 8.39,
"NextBillingCustomerVatPrice": 1.6,
"NextRenewalCustomerGrossPrice": 9.99,
"NextRenewalCustomerNetPrice": 8.39,
"NextRenewalCustomerVatPrice": 1.6,
"ProductId": 294597,
"ProductName": "Cloudify Iron",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 1,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-05-05T11:36:00.832416",
"Status": 1,
"SubscriptionId": 68732954,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 540164924,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-05-05T11:36:00.832416"
}
],
"LastIntervalNo": 0,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 9.99,
"NextBillingCustomerNetPrice": 8.39,
"NextBillingCustomerVatPrice": 1.6,
"NextRenewalCustomerGrossPrice": 9.99,
"NextRenewalCustomerNetPrice": 8.39,
"NextRenewalCustomerVatPrice": 1.6,
"NextBillingDate": "2026-06-05T11:36:00.832416",
"NextRenewalDate": "2026-06-05T11:36:00.832416",
"NextBillingDateReminder": "2026-06-03T11:36:00.832416Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-05-05T11:36:00.832416",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s68732954-CrNTVJkPh6f3LgKw"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 159450268,
"CustomerReferenceId": "vrpoWGYi1boBFUrtJoDeFQ82CrH63CIYooP9AvAk",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 68732972,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 29.97,
"NextBillingCustomerNetPrice": 25.18,
"NextBillingCustomerVatPrice": 4.79,
"NextRenewalCustomerGrossPrice": 29.97,
"NextRenewalCustomerNetPrice": 25.18,
"NextRenewalCustomerVatPrice": 4.79,
"ProductId": 294597,
"ProductName": "Cloudify Iron",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 3,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-05-05T11:38:15.207885",
"Status": 1,
"SubscriptionId": 68732972,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 540165058,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-05-05T11:38:15.207885"
}
],
"LastIntervalNo": 0,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 29.97,
"NextBillingCustomerNetPrice": 25.18,
"NextBillingCustomerVatPrice": 4.79,
"NextRenewalCustomerGrossPrice": 29.97,
"NextRenewalCustomerNetPrice": 25.18,
"NextRenewalCustomerVatPrice": 4.79,
"NextBillingDate": "2026-06-05T11:38:15.207885",
"NextRenewalDate": "2026-06-05T11:38:15.207885",
"NextBillingDateReminder": "2026-06-03T11:38:15.207885Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-05-05T11:38:15.207885",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s68732972-UsUsjvo5bCet6UBb"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 159424284,
"CustomerReferenceId": "kbxZsJ9lw3NHGngudBVxfJqsoxYjKmIwH1Ii8acP",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 68714683,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"ProductId": 292973,
"ProductName": "Cloudify Seat",
"ProductNameExtension": "",
"PromotionId": null,
"Quantity": 10,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-05-04T08:14:31.858417",
"Status": 1,
"SubscriptionId": 68714683,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 540042014,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-05-04T08:14:31.858417"
}
],
"LastIntervalNo": 0,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"NextBillingDate": "2026-06-04T08:14:31.858417",
"NextRenewalDate": "2026-06-04T08:14:31.858417",
"NextBillingDateReminder": "2026-06-02T08:14:31.858417Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-05-04T08:14:31.858417",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s68714683-lE8D5P2uRfFsxChD"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 159350233,
"CustomerReferenceId": "m5i3yuzvuJ6N6oJJiI56SiGUgzvsdAhsmWTvXg3b",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 68663881,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"ProductId": 293103,
"ProductName": "Cloudify Storage Monthly Renewal",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 1,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-04-30T11:03:39.267541",
"Status": 1,
"SubscriptionId": 68663881,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 539672223,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-04-30T11:03:39.267541"
}
],
"LastIntervalNo": 0,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"NextBillingDate": "2026-05-30T11:03:39.267541",
"NextRenewalDate": "2026-05-30T11:03:39.267541",
"NextBillingDateReminder": "2026-05-28T11:03:39.267541Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-04-30T11:03:39.267541",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s68663881-gLul71nblxSUgLvu"
},
{
"CustomerCurrencyId": "USD",
"CustomerId": 159283926,
"CustomerReferenceId": "6FKhVe0bYpNLBn2zFSqhMxAItIZcT57UNzTZJXNE",
"CustomerReferenceNo": "",
"EndDate": null,
"GracePeriodDays": 0,
"Id": 68618572,
"IntervalDayCount": 0,
"IntervalMonthCount": 1,
"BillingIntervalDayCount": 0,
"BillingIntervalMonthCount": 0,
"Items": [
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"ProductId": 293103,
"ProductName": "Cloudify Storage Monthly Renewal",
"ProductNameExtension": "Cloud Storage",
"PromotionId": null,
"Quantity": 1,
"RecurrenceCount": null,
"RunningNo": 1,
"StartDate": "2026-04-27T09:08:36.758133",
"Status": 1,
"SubscriptionId": 68618572,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 539330306,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-04-27T09:08:36.758133"
}
],
"LastIntervalNo": 0,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"NextBillingDate": "2026-05-27T09:08:36.758133",
"NextRenewalDate": "2026-05-27T09:08:36.758133",
"NextBillingDateReminder": "2026-05-25T09:08:36.758133Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-04-27T09:08:36.758133",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s68618572-d0j39Eo2Zm9MmQWH"
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"StartDate": "2026-02-18T15:06:26.09236",
"Status": 1,
"SubscriptionId": 67659557,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 532195772,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
},
{
"PurchaseId": 535121482,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 1,
"BillingIntervalNo": 0
},
{
"PurchaseId": 538265819,
"PurchaseItemRunningNo": 1,
"SubscriptionIntervalNo": 2,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-02-18T15:06:26.09236"
},
{
"Couponcode": "",
"DeactivationDate": null,
"EndDate": null,
"IsCurrent": true,
"LastIntervalNo": 2,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 100.0,
"NextBillingCustomerNetPrice": 84.03,
"NextBillingCustomerVatPrice": 15.97,
"NextRenewalCustomerGrossPrice": 100.0,
"NextRenewalCustomerNetPrice": 84.03,
"NextRenewalCustomerVatPrice": 15.97,
"ProductId": 291448,
"ProductName": "Livesplash Streaming ",
"ProductNameExtension": "",
"PromotionId": null,
"Quantity": 1000,
"RecurrenceCount": null,
"RunningNo": 2,
"StartDate": "2026-02-18T15:06:26.09236",
"Status": 1,
"SubscriptionId": 67659557,
"SubscriptionPurchaseItems": [
{
"PurchaseId": 532195772,
"PurchaseItemRunningNo": 2,
"SubscriptionIntervalNo": 0,
"BillingIntervalNo": 0
},
{
"PurchaseId": 535121482,
"PurchaseItemRunningNo": 2,
"SubscriptionIntervalNo": 1,
"BillingIntervalNo": 0
},
{
"PurchaseId": 538265819,
"PurchaseItemRunningNo": 2,
"SubscriptionIntervalNo": 2,
"BillingIntervalNo": 0
}
],
"Version": 1,
"VersionActiveDate": "2026-02-18T15:06:26.09236"
}
],
"LastIntervalNo": 2,
"LastBillingIntervalNo": 0,
"NextBillingCurrencyId": "USD",
"NextBillingCustomerGrossPrice": 150.0,
"NextBillingCustomerNetPrice": 126.05,
"NextBillingCustomerVatPrice": 23.95,
"NextRenewalCustomerGrossPrice": 150.0,
"NextRenewalCustomerNetPrice": 126.05,
"NextRenewalCustomerVatPrice": 23.95,
"NextBillingDate": "2026-05-18T15:35:58.562273",
"NextRenewalDate": "2026-05-18T15:35:58.562273",
"NextBillingDateReminder": "2026-05-16T15:35:58.562273Z",
"PaymentInfo": null,
"RenewalType": "Automatic",
"StartDate": "2026-02-18T15:06:26.09236",
"StartIntervalDayCount": 0,
"StartIntervalMonthCount": 1,
"Subscriptionstatus": 1,
"ManagementModel": "One",
"SelfServiceUrl": "https://www.cleverbridge.com/864/s/s67659557-ztDWOxdDvNqmLhUK"
}
],
"ResultMessage": "OK"
}Step 2: Update product names
If the API call is formatted as described below, it will update the product names and product name extensions for each intended subscription item in the Cleverbridge platform.
Parameters
| Parameter | Type | Required | Example | Notes |
|---|---|---|---|---|
| ProductId | int | Yes | 291448 | Product ID for the user's subscription item. |
| ProductName | str | Yes | Cloudify S | The new product name to replace the current one. |
| ProductNameExtension | str | Yes | Cloudify Streaming Service | The new product description to replace the current one. |
| Quantity | int | Yes | 1 | Total number of items after the update. |
| RunningNumber | int | Yes | 1 | Running number of the item in the subscription. |
| UpdateAction | str | Yes | 0 | The value set does not affect transaction processing. See the note below. |
| SubscriptionId | str | Yes | S67645948 | Unique ID of the subscription, with or without an initial 'S'. |
UpdateAction parameterThe
UpdateActionparameter is currently used for documentation and tracking only. The value set does not affect transaction processing.The supported values are as follows:
- For upgrades, set the parameter to
upgrade(or 1 for JSON)- For downgrades, set the parameter to
downgrade, (or 2 for JSON)- For all other changes, set the parameter to
update(or 0 for JSON)
Note
ProductNameEnis used for internal reporting and communication, whereasProductNameExtensioncorresponds to the Additional name information field displayed in the Cleverbridge platform.
Request
curl --location 'https://rest.cleverbridge.com/subscription/updatesubscriptionitem'
--header 'Content-Type: application/json'
--header 'Accept: application/json'
--header 'Authorization: Basic YOUR_BASE64_ENCODED_CREDENTIALS'
--data '{
"ProductId": 291448,
"ProductName": "Cloudify S",
"ProductNameEn": "Cloudify Streaming Service",
"RunningNumber": 1,
"SubscriptionId": "S67645948",
"UpdateAction": 0,
"Quantity": 1
}'import http.client
import json
conn = http.client.HTTPSConnection("rest.cleverbridge.com")
payload = json.dumps({
"ProductId": 291448,
"ProductName": "Cloudify S",
"ProductNameEn": "Cloudify Streaming Service",
"RunningNumber": 1,
"SubscriptionId": "S67645948",
"UpdateAction": 0,
"Quantity": 1
})
headers = {
'Content-Type': 'application/json',
'Accept': 'application/json',
'Authorization': 'Basic YOUR_BASE64_ENCODED_CREDENTIALS'
}
conn.request("POST", "/subscription/updatesubscriptionitem", payload, headers)
res = conn.getresponse()
data = res.read()
print(data.decode("utf-8"))var https = require('follow-redirects').https;
var fs = require('fs');
var options = {
'method': 'POST',
'hostname': 'rest.cleverbridge.com',
'path': '/subscription/updatesubscriptionitem',
'headers': {
'Content-Type': 'application/json',
'Accept': 'application/json',
'Authorization': 'Basic YOUR_BASE64_ENCODED_CREDENTIALS'
},
'maxRedirects': 20
};
var req = https.request(options, function (res) {
var chunks = [];
res.on("data", function (chunk) {
chunks.push(chunk);
});
res.on("end", function (chunk) {
var body = Buffer.concat(chunks);
console.log(body.toString());
});
res.on("error", function (error) {
console.error(error);
});
});
var postData = JSON.stringify({
"ProductId": 291448,
"ProductName": "Cloudify S",
"ProductNameEn": "Cloudify Streaming Service",
"RunningNumber": 1,
"SubscriptionId": "S67645948",
"UpdateAction": 0,
"Quantity": 1
});
req.write(postData);
req.end();Unirest.setTimeouts(0, 0);
HttpResponse<String> response = Unirest.post("https://rest.cleverbridge.com/subscription/updatesubscriptionitem")
.header("Content-Type", "application/json")
.header("Accept", "application/json")
.header("Authorization", "Basic YOUR_BASE64_ENCODED_CREDENTIALS")
.body("{\n \"ProductId\": 291448,\n \"ProductName\": \"Cloudify S\",\n \"ProductNameEn\": \"Cloudify Streaming Service\",\n \"RunningNumber\": 1,\n \"SubscriptionId\": \"S67645948\",\n \"UpdateAction\": 0,\n \"Quantity\": 1\n}")
.asString();Response
{
"ResultMessage": "OK"
}Updated 20 days ago
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