| CancelledButShipped | Cancelation of Unpaid Purchase Order |
| CantDownload | Can't Download |
| ClientSupportAvailability | Client Support Dissatisfaction |
| CustomerError | Ordered by Mistake |
| CustomerSatisfactionIssue | Delivery Delayed (Electronic product) |
| DamagedProduct | Damaged Product (Physical Product) |
| DelayedShipping | Shipping Delayed (Physical Product) |
| DeliveryMissing | Delivery Missing / Not Received |
| DownloadFailed | Download Issues |
| DuplicateOrder | Duplicate Order |
| Fraud | Fraud |
| InstallationFailed | Installation / Technical Issue |
| MatchPromotionalPrice | Match Promotional Price |
| MissingItemsFromOrder | Invoice Modification Issue |
| NeverReceived | Never Received |
| OrderByMistake | Order by mistake |
| OrderedWithoutPermission | Ordered Without Permission |
| OrderProcessingError | Order Processing Error by Cleverbridge |
| Price | Price / currency issue |
| TaxExempt | Tax Exempt |
| TechnicalIssue | Technical issue |
| UndeliverableAddress | Product Dislike / Dissatisfaction |
| UnknownReason | Reason Unknown |
| WrongProduct | Wrong Product Ordered by Customer |
