Reimbursement Reason

Reimbursement Reason Code

Description

CancelledButShipped

Cancelation of Unpaid Purchase Order

CantDownload

Can't Download

ClientSupportAvailability

Client Support Dissatisfaction

CustomerError

Ordered by Mistake

CustomerSatisfactionIssue

Delivery Delayed (Electronic product)

DamagedProduct

Damaged Product (Physical Product)

DelayedShipping

Shipping Delayed (Physical Product)

DeliveryMissing

Delivery Missing / Not Received

DownloadFailed

Download Issues

DuplicateOrder

Duplicate Order

Fraud

Fraud

InstallationFailed

Installation/Technical Issue

MatchPromotionalPrice

Match Promotional Price

MissingItemsFromOrder

Invoice Modification Issue

NeverReceived

Never Received

OrderByMistake

Order by mistake

OrderedWithoutPermission

Ordered Without Permission

OrderProcessingError

Order Processing Error by cleverbridge

Price

Price / currency issue

TaxExempt

Tax Exempt

TechnicalIssue

Technical issue

UndeliverableAddress

Product Dislike / Dissatisfaction

UnknownReason

Reason Unknown

WrongProduct

Wrong Product Ordered by Customer