Cleverbridge received information from our credit card processor that a customer is disputing a purchase and has initiated a chargeback.
NOTE
Two types of notifications are related to chargebacks:
ChargebackNotification
ChargebackInformationRequestNotification
To receive both notifications, you must set up two separate notifications in the Commerce Assistant under Tools > Add Notifications. In the first notification, you should select Chargeback under Notification Events. In the second notification, you should select Chargeback information request under Notification Events. If you create one notification with both of these events, you will not receive the ChargebackInformationRequestNotification.
JSON Reference
This notification uses the Reimbursement Model.
Examples
{
"meta":{
"type":"ChargebackNotification",
"date":"2007-01-19T14:34:34.060144",
"schemaUrl":"https://www.cleverbridge.com/JsonNotificationSchemas/ChargebackNotification"
},
"purchase":{
"purchaseId":168377690,
"reimbursementId":1234,
"status":"Charged Back",
"statusId":"CHB",
"billingContact":{
"language":"English",
"languageId":"en",
"locale":"en-US",
"company":"Your Company Name",
"firstname":"John",
"lastname":"Doe",
"companyRomanized":"Your Company Name",
"firstnameRomanized":"John",
"lastnameRomanized":"Doe",
"country":"Germany",
"countryId":"DE",
"email":"[email protected]"
},
"deliveryContact":{
"language":"English",
"languageId":"en",
"locale":"en-US",
"company":"Your Company Name",
"firstname":"John",
"lastname":"Doe",
"companyRomanized":"Your Company Name",
"firstnameRomanized":"John",
"lastnameRomanized":"Doe",
"country":"Germany",
"countryId":"DE",
"email":"[email protected]"
},
"licenseeContact":{
"language":"English",
"languageId":"en",
"locale":"en-US",
"company":"Your Company Name",
"firstname":"John",
"lastname":"Doe",
"companyRomanized":"Your Company Name",
"firstnameRomanized":"John",
"lastnameRomanized":"Doe",
"country":"Germany",
"countryId":"DE",
"email":"[email protected]"
},
"paymentInfo":{
"currency":"Euro",
"currencyId":"EUR",
"paymentType":"Visa",
"paymentTypeId":"CCA_VIS",
"isPurchaseOrder":false,
"cardLastFourDigits":"142T",
"cardExpirationDate":{
"month":3,
"year":2023
}
},
"creationTime":"2019-03-19T14:47:34.360177",
"paymentArriveTime":"2019-03-19T14:47:34.857671",
"lastModificationTime":"2019-03-19T14:47:35.084112",
"subscriptionRevenueCategoryId":"Signup",
"remoteAddress":"89.1.3.0",
"httpUserAgent":"Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36",
"httpEntryUrl":"https://shop.yourcustomdomain.com/1584/?scope=checkout\u0026cart=219783,219788,%20\u0026x-source=christmas%20newsletter\u0026x-reference=A5434A",
"httpReferer":"https://shop.yourcustomdomain.com/1584/?scope=checkout\u0026cart=219783,219788,%20\u0026x-source=christmas%20newsletter\u0026x-reference=A5434A",
"httpAcceptLanguage":"de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7",
"internalCustomer":"UUID-YOUR-UNIQUE-ID-1234-5678",
"customerConfirmationPageUrl":"https://shop.yourcustomdomain.com/1584/p/168377690-PshC04s31zTWdIFn1234",
"customerPdfDocumentUrl":"https://shop.yourcustomdomain.com/invoice/4U719A24QWH5ER7N1234/168377690.pdf",
"merchantOfRecord":"AG",
"items":[
{
"runningNumber":1,
"productId":219783,
"productName":"Film Now",
"productNameExtension":"Film Now for 12 months",
"yourProductId":"internal_id_219783",
"yourProductName":"Film Now",
"internalCategory":"Film",
"clientId":1584,
"quantity":1,
"yourCurrency":"Euro",
"yourCurrencyId":"EUR",
"profitCalculation":{
"grossRevenue":9.99,
"collectedVat":1.60,
"netRevenue":8.39,
"cbMarginPercentage":0.0,
"cbMarginFix":0.0,
"yourNetProfit":8.39,
"yourVat":1.60,
"yourGrossProfit":9.99
},
"yourPrice":{
"productSinglePrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"productTotalPrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"totalSinglePrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"totalTotalPrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
}
},
"customerPrice":{
"productSinglePrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"productTotalPrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"totalSinglePrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
},
"totalTotalPrice":{
"netPrice":8.39,
"vatPrice":1.60,
"grossPrice":9.99,
"vatPercentage":19.0
}
},
"deliveries":[
{
"key":{
"key":"your-key-13455-xxx",
"keyRaw":"your-key-13455-xxx",
"deliveryType":"cleverbridge delivers key",
"deliveryTypeId":"cleverbridgeDeliversKey"
}
}
],
"recurringBilling":{
"subscriptionId":"S29327383",
"subscriptionItemRunningNo":1,
"subscriptionEventtypeId":"new",
"originalPurchaseId":168377690,
"originalPurchaseItemRunningNumber":1,
"intervalNumber":0,
"intervalLengthInDays":0,
"intervalLengthInMonths":12,
"gracePeriodDays":15,
"statusId":"ACT",
"status":"Active",
"itemStatusId":"ACT",
"itemStatus":"Active",
"nextBillingDate":"2020-03-19T14:47:34.857671",
"cancellationUrl":"https://shop.yourcustomdomain.com/1584/crb/168377690-PshC04s31zTZdIRn1234-1",
"changePaymentSubscriptionUrl":"https://shop.yourcustomdomain.com/1584/scp/S29327383-05RlfQwTnDRP1234",
"nextBillingProfit":{
"grossRevenue":9.99,
"collectedVat":1.60,
"netRevenue":8.39,
"cbMarginPercentage":0.0,
"cbMarginFix":0.0,
"yourNetProfit":8.39,
"yourVat":1.60,
"yourGrossProfit":9.99
},
"renewalType":"Automatic"
}
},
{
"runningNumber":2,
"productId":219788,
"productName":"New Tunes",
"productNameExtension":"New Tunes",
"yourProductId":"internal_id_219788",
"yourProductName":"New Tunes",
"clientId":1584,
"quantity":1,
"yourCurrency":"Euro",
"yourCurrencyId":"EUR",
"profitCalculation":{
"grossRevenue":5.99,
"collectedVat":0.96,
"netRevenue":5.03,
"cbMarginPercentage":0.0,
"cbMarginFix":0.0,
"yourNetProfit":5.03,
"yourVat":0.96,
"yourGrossProfit":5.99
},
"yourPrice":{
"productSinglePrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"productTotalPrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"totalSinglePrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"totalTotalPrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
}
},
"customerPrice":{
"productSinglePrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"productTotalPrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"totalSinglePrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
},
"totalTotalPrice":{
"netPrice":5.03,
"vatPrice":0.96,
"grossPrice":5.99,
"vatPercentage":19.0
}
},
"deliveries":[
{
"service":{
"deliveryType":"cleverbridge delivers trial version by download",
"deliveryTypeId":"cleverbridgeLinksToTrialDownload"
}
}
]
}
],
"extraParameters":{
"x-reference":"A5434A",
"x-source":"christmas newsletter"
},
"reimbursementTypeId":"CHB",
"reimbursementReasonId":"UnknownReason"
}
}
<?xml version="1.0" encoding="UTF-8"?>
<cbn:ChargebackNotification xmlns:cbn="http://xml.cleverbridge.com/1.022/cleverbridgeNotification.xsd">
<cbn:Purchase xmlns:cbt="http://xml.cleverbridge.com/1.022/cleverbridgeTypes.xsd" cbt:Id="168377690" cbt:ReimbursementId="1234">
<cbt:Status>Charged Back</cbt:Status>
<cbt:StatusId>CHB</cbt:StatusId>
<cbt:BillingContact>
<cbt:Language>English</cbt:Language>
<cbt:LanguageId>en</cbt:LanguageId>
<cbt:Locale>en-US</cbt:Locale>
<cbt:Company>Your Company Name</cbt:Company>
<cbt:Firstname>John</cbt:Firstname>
<cbt:Lastname>Doe</cbt:Lastname>
<cbt:CompanyRomanized>Your Company Name</cbt:CompanyRomanized>
<cbt:FirstnameRomanized>John</cbt:FirstnameRomanized>
<cbt:LastnameRomanized>Doe</cbt:LastnameRomanized>
<cbt:Country>Germany</cbt:Country>
<cbt:CountryId>DE</cbt:CountryId>
<cbt:Email>[email protected]</cbt:Email>
</cbt:BillingContact>
<cbt:DeliveryContact>
<cbt:Language>English</cbt:Language>
<cbt:LanguageId>en</cbt:LanguageId>
<cbt:Locale>en-US</cbt:Locale>
<cbt:Company>Your Company Name</cbt:Company>
<cbt:Firstname>John</cbt:Firstname>
<cbt:Lastname>Doe</cbt:Lastname>
<cbt:CompanyRomanized>Your Company Name</cbt:CompanyRomanized>
<cbt:FirstnameRomanized>John</cbt:FirstnameRomanized>
<cbt:LastnameRomanized>Doe</cbt:LastnameRomanized>
<cbt:Country>Germany</cbt:Country>
<cbt:CountryId>DE</cbt:CountryId>
<cbt:Email>[email protected]</cbt:Email>
</cbt:DeliveryContact>
<cbt:LicenseeContact>
<cbt:Language>English</cbt:Language>
<cbt:LanguageId>en</cbt:LanguageId>
<cbt:Locale>en-US</cbt:Locale>
<cbt:Company>Your Company Name</cbt:Company>
<cbt:Firstname>John</cbt:Firstname>
<cbt:Lastname>Doe</cbt:Lastname>
<cbt:CompanyRomanized>Your Company Name</cbt:CompanyRomanized>
<cbt:FirstnameRomanized>John</cbt:FirstnameRomanized>
<cbt:LastnameRomanized>Doe</cbt:LastnameRomanized>
<cbt:Country>Germany</cbt:Country>
<cbt:CountryId>DE</cbt:CountryId>
<cbt:Email>[email protected]</cbt:Email>
</cbt:LicenseeContact>
<cbt:PaymentInfo>
<cbt:Currency>Euro</cbt:Currency>
<cbt:CurrencyId>EUR</cbt:CurrencyId>
<cbt:PaymentType>Visa</cbt:PaymentType>
<cbt:PaymentTypeId>CCA_VIS</cbt:PaymentTypeId>
<cbt:IsPurchaseOrder>false</cbt:IsPurchaseOrder>
<cbt:CardLastFourDigits>142T</cbt:CardLastFourDigits>
<cbt:CardExpirationDate>
<cbt:Month>3</cbt:Month>
<cbt:Year>2023</cbt:Year>
</cbt:CardExpirationDate>
</cbt:PaymentInfo>
<cbt:CreationTime>2019-03-19T14:47:34.360177Z</cbt:CreationTime>
<cbt:PaymentArriveTime>2019-03-19T14:47:34.857671Z</cbt:PaymentArriveTime>
<cbt:LastModificationTime>2019-03-19T14:47:35.084112Z</cbt:LastModificationTime>
<cbt:SubscriptionRevenueCategoryId>Signup</cbt:SubscriptionRevenueCategoryId>
<cbt:RemoteAddress>89.1.3.0</cbt:RemoteAddress>
<cbt:HttpUserAgent>Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/72.0.3626.121 Safari/537.36</cbt:HttpUserAgent>
<cbt:HttpEntryUrl>https://shop.yourcustomdomain.com/1584/?scope=checkout&cart=219783,219788,%20&x-source=christmas%20newsletter&x-reference=A5434A</cbt:HttpEntryUrl>
<cbt:HttpReferer>https://shop.yourcustomdomain.com/1584/?scope=checkout&cart=219783,219788,%20&x-source=christmas%20newsletter&x-reference=A5434A</cbt:HttpReferer>
<cbt:HttpAcceptLanguage>de-DE,de;q=0.9,en-US;q=0.8,en;q=0.7</cbt:HttpAcceptLanguage>
<cbt:InternalCustomer>UUID-YOUR-UNIQUE-ID-1234-5678</cbt:InternalCustomer>
<cbt:CustomerConfirmationPageUrl>https://shop.yourcustomdomain.com/1584/p/168377690-PshC04s31rTWdIRn1234</cbt:CustomerConfirmationPageUrl>
<cbt:CustomerPdfDocumentUrl>https://shop.yourcustomdomain.com/invoice/4U719A24TWJ5ER7N1234/168377690.pdf</cbt:CustomerPdfDocumentUrl>
<cbt:MerchantOfRecord>AG</cbt:MerchantOfRecord>
<cbt:Items>
<cbt:Item cbt:RunningNo="1">
<cbt:ProductId>219783</cbt:ProductId>
<cbt:ProductName>Film Now</cbt:ProductName>
<cbt:ProductNameExtension>Film Now for 12 months</cbt:ProductNameExtension>
<cbt:YourProductId>internal_id_219783</cbt:YourProductId>
<cbt:YourProductName>Film Now</cbt:YourProductName>
<cbt:InternalCategory>Film</cbt:InternalCategory>
<cbt:ClientId>1584</cbt:ClientId>
<cbt:Quantity>1</cbt:Quantity>
<cbt:YourCurrency>Euro</cbt:YourCurrency>
<cbt:YourCurrencyId>EUR</cbt:YourCurrencyId>
<cbt:ProfitCalculation>
<cbt:GrossRevenue>9.99</cbt:GrossRevenue>
<cbt:CollectedVat>1.60</cbt:CollectedVat>
<cbt:NetRevenue>8.39</cbt:NetRevenue>
<cbt:CbMarginPercentage>0</cbt:CbMarginPercentage>
<cbt:CbMarginFix>0</cbt:CbMarginFix>
<cbt:YourNetProfit>8.39</cbt:YourNetProfit>
<cbt:YourVat>1.60</cbt:YourVat>
<cbt:YourGrossProfit>9.99</cbt:YourGrossProfit>
</cbt:ProfitCalculation>
<cbt:YourPrice>
<cbt:ProductSinglePrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductSinglePrice>
<cbt:ProductTotalPrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductTotalPrice>
<cbt:TotalSinglePrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalSinglePrice>
<cbt:TotalTotalPrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalTotalPrice>
</cbt:YourPrice>
<cbt:CustomerPrice>
<cbt:ProductSinglePrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductSinglePrice>
<cbt:ProductTotalPrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductTotalPrice>
<cbt:TotalSinglePrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalSinglePrice>
<cbt:TotalTotalPrice>
<cbt:NetPrice>8.39</cbt:NetPrice>
<cbt:VatPrice>1.60</cbt:VatPrice>
<cbt:GrossPrice>9.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalTotalPrice>
</cbt:CustomerPrice>
<cbt:Deliveries>
<cbt:Key>
<cbt:DeliveryType>cleverbridge delivers key</cbt:DeliveryType>
<cbt:DeliveryTypeId>cleverbridgeDeliversKey</cbt:DeliveryTypeId>
<cbt:Key>your-key-13455-xxx</cbt:Key>
<cbt:KeyRaw>your-key-13455-xxx</cbt:KeyRaw>
</cbt:Key>
</cbt:Deliveries>
<cbt:Additionals />
<cbt:ExtraParameters />
<cbt:RecurringBilling cbt:SubscriptionId="S29327383" cbt:SubscriptionItemRunningNo="1">
<cbt:SubscriptionEventtypeId>new</cbt:SubscriptionEventtypeId>
<cbt:OriginalPurchaseId>168377690</cbt:OriginalPurchaseId>
<cbt:OriginalPurchaseItemRunningNo>1</cbt:OriginalPurchaseItemRunningNo>
<cbt:IntervalNo>0</cbt:IntervalNo>
<cbt:GracePeriodDays>15</cbt:GracePeriodDays>
<cbt:StatusId>ACT</cbt:StatusId>
<cbt:Status>Active</cbt:Status>
<cbt:ItemStatusId>ACT</cbt:ItemStatusId>
<cbt:ItemStatus>Active</cbt:ItemStatus>
<cbt:NextBillingDate>2020-03-19T14:47:34.857671Z</cbt:NextBillingDate>
<cbt:CancellationUrl>https://shop.yourcustomdomain.com/1584/crb/168377690-PshC04s31zTWdDRn1234-1</cbt:CancellationUrl>
<cbt:ChangePaymentSubscriptionUrl>https://shop.yourcustomdomain.com/1584/scp/S29327383-05RlfQwTeCRP1234</cbt:ChangePaymentSubscriptionUrl>
<cbt:NextBillingProfit>
<cbt:GrossRevenue>9.99</cbt:GrossRevenue>
<cbt:CollectedVat>1.60</cbt:CollectedVat>
<cbt:NetRevenue>8.39</cbt:NetRevenue>
<cbt:CbMarginPercentage>0</cbt:CbMarginPercentage>
<cbt:CbMarginFix>0</cbt:CbMarginFix>
<cbt:YourNetProfit>8.39</cbt:YourNetProfit>
<cbt:YourVat>1.60</cbt:YourVat>
<cbt:YourGrossProfit>9.99</cbt:YourGrossProfit>
</cbt:NextBillingProfit>
<cbt:RenewalType>Automatic</cbt:RenewalType>
<cbt:IntervalLengthInMonths>12</cbt:IntervalLengthInMonths>
</cbt:RecurringBilling>
</cbt:Item>
<cbt:Item cbt:RunningNo="2">
<cbt:ProductId>219788</cbt:ProductId>
<cbt:ProductName>New Tunes</cbt:ProductName>
<cbt:ProductNameExtension>New Tunes</cbt:ProductNameExtension>
<cbt:YourProductId>internal_id_219788</cbt:YourProductId>
<cbt:YourProductName>New Tunes</cbt:YourProductName>
<cbt:ClientId>1584</cbt:ClientId>
<cbt:Quantity>1</cbt:Quantity>
<cbt:YourCurrency>Euro</cbt:YourCurrency>
<cbt:YourCurrencyId>EUR</cbt:YourCurrencyId>
<cbt:ProfitCalculation>
<cbt:GrossRevenue>5.99</cbt:GrossRevenue>
<cbt:CollectedVat>0.96</cbt:CollectedVat>
<cbt:NetRevenue>5.03</cbt:NetRevenue>
<cbt:CbMarginPercentage>0</cbt:CbMarginPercentage>
<cbt:CbMarginFix>0</cbt:CbMarginFix>
<cbt:YourNetProfit>5.03</cbt:YourNetProfit>
<cbt:YourVat>0.96</cbt:YourVat>
<cbt:YourGrossProfit>5.99</cbt:YourGrossProfit>
</cbt:ProfitCalculation>
<cbt:YourPrice>
<cbt:ProductSinglePrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductSinglePrice>
<cbt:ProductTotalPrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductTotalPrice>
<cbt:TotalSinglePrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalSinglePrice>
<cbt:TotalTotalPrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalTotalPrice>
</cbt:YourPrice>
<cbt:CustomerPrice>
<cbt:ProductSinglePrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductSinglePrice>
<cbt:ProductTotalPrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:ProductTotalPrice>
<cbt:TotalSinglePrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalSinglePrice>
<cbt:TotalTotalPrice>
<cbt:NetPrice>5.03</cbt:NetPrice>
<cbt:VatPrice>0.96</cbt:VatPrice>
<cbt:GrossPrice>5.99</cbt:GrossPrice>
<cbt:VatPercentage>19</cbt:VatPercentage>
</cbt:TotalTotalPrice>
</cbt:CustomerPrice>
<cbt:Deliveries>
<cbt:Service>
<cbt:DeliveryType>cleverbridge delivers trial version by download</cbt:DeliveryType>
<cbt:DeliveryTypeId>cleverbridgeLinksToTrialDownload</cbt:DeliveryTypeId>
</cbt:Service>
</cbt:Deliveries>
<cbt:Additionals />
<cbt:ExtraParameters />
</cbt:Item>
</cbt:Items>
<cbt:ExtraParameters>
<cbt:ExtraParameter>
<cbt:Key>x-reference</cbt:Key>
<cbt:Value>A5434A</cbt:Value>
</cbt:ExtraParameter>
<cbt:ExtraParameter>
<cbt:Key>x-source</cbt:Key>
<cbt:Value>christmas newsletter</cbt:Value>
</cbt:ExtraParameter>
</cbt:ExtraParameters>
</cbn:Purchase>
<cbn:ReimbursementTypeId>DIS</cbn:ReimbursementTypeId>
<cbn:ReimbursementReasonId>UnknownReason</cbn:ReimbursementReasonId>
</cbn:ChargebackNotification>