Discussions
How do I find the charge on my bill?
I had a bill to you and was told to come to this website. I can't find the help I wanted.
API to cancel unpaid orders?
We offer subscriptions with manual renewal. Despite sending renewal reminder emails, a significant number of manual renewals remain unpaid. Is there an API available to cancel these unpaid orders?
Upgrading a running subscription
Hi there,
Getting error while trying to change a subscription’s renewal type to manual
We are trying to change the subscription renewal type from automatic to manual using /subscription/updatesubscriptionrenewaltype.
LastIntervalNo =-1 when trying to get subscription information using the Get Subscription API
I am trying to retrieve a subscription’s information using the Get Subscription API call.
API taking very long to respond
Hello, we are experiencing a delayed response time when we make batch API calls. It takes up to 30 seconds to get a response.
Is that usual?
Possible Customer Inquiring about your service
Is this a telephone service number - that’s what I’m looking for - it’ just for me though 1 person - so, I wouldn’t need or want to pay a fortune. I just know my husband buys through y’all & said to check here first
Calling the UpdateSubscriptionItem API returns the error message: "Alignment CUS price total must be >= 0"
Hi,
How to show customers an upcoming downgrade on the next billing interval?
Hi,
Get Purchase API call returns Partial Refund Notification instead of Paid Order Notification
Hi,