Discussions
How do I find the charge on my bill?
I had a bill to you and was told to come to this website. I can't find the help I wanted.
2 years ago by James Rivers, Shirley Rivers
API to cancel unpaid orders?
We offer subscriptions with manual renewal. Despite sending renewal reminder emails, a significant number of manual renewals remain unpaid. Is there an API available to cancel these unpaid orders?
2 years ago by Technical Communication
Getting error while trying to change a subscription’s renewal type to manual
We are trying to change the subscription renewal type from automatic to manual using /subscription/updatesubscriptionrenewaltype.
2 years ago by Technical Communication
LastIntervalNo =-1 when trying to get subscription information using the Get Subscription API
I am trying to retrieve a subscription’s information using the Get Subscription API call.
2 years ago by Technical Communication
API taking very long to respond
Hello, we are experiencing a delayed response time when we make batch API calls. It takes up to 30 seconds to get a response.
Is that usual?
2 years ago by Technical Communication
Calling the UpdateSubscriptionItem API returns the error message: "Alignment CUS price total must be >= 0"
Hi,
2 years ago by Technical Communication
How to show customers an upcoming downgrade on the next billing interval?
Hi,
2 years ago by Technical Communication
Get Purchase API call returns Partial Refund Notification instead of Paid Order Notification
Hi,
2 years ago by Technical Communication