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Unable to increase amount of licenses for running subscription

(edited)

Hi,

we’re trying to increase the number of licenses for the current interval of the subscription by running the UpdateSubscriptionItem API call. We also made sure to set the parameter "AlignToCurrentInterval" to true to ensure that the change takes effect immediately.

Nonetheless, we keep receiving the following error message:

{
"Id": null,
"Message": "Alignment CUS price total must be >= 0",
"Status": 400
}

What’s the root cause of this error?