Discussions
Calling the UpdateSubscriptionItem API returns the error message: "Alignment CUS price total must be >= 0"
Hi,
one of our customers wants to downgrade the item quantity of their subscription from 10 to 4 by the next billing interval.
They are trying to call the _UpdateSubscriptionItem_ API and execute the downgrade with the following:
```curl CURL
curl --request POST
--url https://rest.cleverbridge.com/subscription/updatesubscriptionitem
--header 'accept: application/json'
--header 'content-type: application/json'
--header 'authorization: Basic xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx'
--data '{
"AlignmentSettings": {
"AlignToCurrentInterval": true,
"ExtendInterval": false,
"GetCustomerPricePreviewOnly": false
},
"GenerateMail": true,
"ProductId": 123456,
"Quantity": 4,
"RunningNumber": 1,
"SubscriptionId": "S12345678",
"TriggerImmediateRenewal": false,
"UpdateAction": "Downgrade"
}'
```
However, they keep getting the following error: `"Alignment CUS price total must be >= 0"`
How can they solve this?
Posted by Technical Communication 12 months ago
How to show customers an upcoming downgrade on the next billing interval?
Hi,
one of our customers wishes to decrease the quantity of the subscription items on the next billing interval. Can you share details on how to achieve that?
Thanks!
Posted by Technical Communication 12 months ago