Tier pricing for multi-item subscriptions

about 1 year ago by Technical Communication(edited)

Hi there,

As I am managing multi-item subscriptions encompassing various products, I am faced with the following scenario:

It all began with a single-item subscription featuring Product A, with the customer ordering 8 licenses. At their request, I used the Update Subscription Item API call to incorporate 2 licenses for Product B into their subscription, resulting in a total license count of 10.

My aim is to have pricing calculated based on the combined license count within the subscription, which now stands at 10 licenses in total.
I’ve previously set up Tier pricing for Product A, where the item price is discounted at a quantity of 10.

Is it possible to extend Tier pricing to encompass the overall product count within the subscription?

subscriptiontier pricing

Hi there,

Allow me to elaborate on our tiered pricing logic:

Each product within our system has its unique pricing structure. Unfortunately, our current system cannot identify that products A and B belong to the same product group, and therefore should share the same tiered pricing.
Consequently, price calculations occur on an item-by-item basis, with each item within a subscription being processed separately.

When making API calls, you must adjust prices manually by submitting different item prices to reflect tiered pricing for different products. Keep in mind, that manual adjustments are hardly scalable.

We recommend leveraging the existing pricing options available within our system.

I hope this helps!